1.Q: What is the minimum order quantity (MOQ) for custom brooches? Can we start with a small trial order?
A: Our standard MOQ for custom enamel brooches is 10 pieces per design. However, we understand the need to test the market. We offer a low-volume trial order service at a slightly higher unit cost. We also provide sample making services.
2.Q: How do you ensure the pin clutch is secure and won't damage clothing?
A: Quality and functionality are our priorities. We use high-quality copper or steel pins that are sturdy and rust-resistant. For the clutch, we offer two options:
Standard Clutch with Rubber Stopper: Adds extra grip to prevent losing the pin.
Locking Clutch (Deluxe): Provides maximum security for heavy or valuable pins.
We can also add a small silicone or leather pad behind the pin to protect delicate fabrics like silk or knitwear from scratches.
3.Q: What is the typical lead time for producing custom brooches?
A: The timeline is usually broken down as follows:
Sample Making: 5-7 business days (after design & mold approval).
Mass Production: 10-15 business days (depending on the quantity and complexity).
Shipping: 7-10 business days by express (DHL/FedEx) or 20-35 days by sea.
We will provide a detailed production schedule with milestone updates once the order is confirmed.
4.Q: Do you offer custom packaging for retail display? Can you include my brand logo on the packaging?
A: Yes, we provide comprehensive packaging solutions to enhance your brand value. We offer:
Custom Options: Printed cardboard boxes, hang tags, and display cards with your logo and branding.
We can design the packaging to match your product's aesthetic and protect the brooch during shipment.